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Representatives of the Association of Ukrainian Cities on October 20 got acquainted with the work of the front office of the KP "Kharkov City Bureau of Technical Inventory".
The presentation of the front office of KP "BTI" for specialists from different cities of Ukraine was conducted by the Director of the Registration Department Oleg Drobot. He noted that specially for the implementation of this project in Kharkov, software was developed that allowed to automate the process of filing applications and to speed up the terms of providing services.
"If earlier the terms were completely blurred and it was not clear when you received the result of the ordered service, you had to go to the enterprise and the technician and beg to do it faster, but today we clearly guarantee this period. For example, the technical inventory of the apartment today takes 10 working days. But we have provided our clients the opportunity to shorten this period to one day for an additional fee. In addition, today we do not need to wait for the technician the whole day, but simply to agree on a certain day and time, "Oleg Drobot noted.
According to the director of the department, today in the list of the company there are exclusive services that are provided only in Kharkov, in particular, courier delivery of documents, electronic version of the technical passport, placement of photographic materials on the technical passport, and measurement of the premises.
After the tour of the company representatives of the Association of Ukrainian cities noted that Kharkiv really has something to be proud of, and they, in turn, will have something to share and what to work in their cities.
"I really liked how everything is arranged here, and most importantly, that this enterprise was kept in Kharkov. In 2013, when Ukraine was reformed BTI - it was a shock to all. I worked for 20 years in such an enterprise and fell under the contraction. Today, when I saw such a wonderful office, I was pleasantly surprised. I would like to congratulate Kharkov on this work. It can be seen that there are very qualified personnel and high-quality service here, "said Anna Nuzhnaya, representative of the city of Zelenogorsk in the Dnepropetrovsk region.
"Very pleasant impressions remained from visiting the office of the BTI. Of course, we also have such an enterprise in the city, but there are no such comfortable conditions for visitors as in Kharkov. Here you can feel the philosophy of the enterprise, there are qualified personnel and you can see a qualified approach to work. At once there is a feeling of concern for people, "said Victoria Krutaya, representative of the city of Slavuta in the Khmelnytsky region.
Recall, familiarization with the work of the enterprise "BTI" was held in the framework of the national exchange visits program for officials of local government "Routes of Success".