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The new front office of the KP "Kharkov City Bureau of Technical Inventory" began its work today, September 13, on the 1st floor of the Central Department Store (Central Department Store, Pavlovskaya Square, 1/3).
Director of the Registration Department Oleg Drobot recalled that last year in the building of the BTI (Pavlovskaya sq., 4) a reconstruction began, during which time the front office of the enterprise (a premise for the reception of citizens) was moved to the street. Poltavsky Shlyakh, 11, where the Center for Provision of Administrative Services of Novobavarsky District is located. But because of the tightness it was decided to again move the front office of the BTI to pl. Pavlovskaya, but in another building.
"The Kharkov mayor Gennady Kernes gave us an order to carry out a global reform of the KGB" KGBTI ". As part of this reform, today we are presenting a new front office of the enterprise. Applicants can get here any advice related to real estate - construction, inheritance, donation, reconstruction, conducting transactions, etc. Of course, traditional services are provided - the production of a technical passport for a property of any complexity, registration of rights to real estate. By the way, the registration of applications, the completion of the forms by the customer remained in the past - all this will be done for him by the employee of our enterprise, "Oleg Drobot noted.
According to him, with the opening of a new front office, new standards of service were introduced. So, along with an expanded list of services, a system of electronic queue appeared and the opportunity to pay for all services of the enterprise in self-service terminals. The premises are equipped with separate waiting areas, citizen service, free and paid consultations on real estate issues, as well as issuing results. The service of courier delivery of ready-made documents has been introduced. You can also receive electronic copies of all documents that were manufactured by the enterprise.
As the director of the KGB "KHBTI" Alexey Oberemok reported, the terms of providing services have been significantly reduced and can range from 1 to 10 days. In addition, the customer can himself appoint the day and time of the technician's exit to the real estate object.
According to him, the telephone "hot line" has already been opened, according to which everyone can receive information or leave feedback on the work of the front office (095-55-67-800, 098-55-67-800, 063-55-67- 800), and in the near future the updated site will start working. You can also contact the front office with the help of instant messengers "Viber", "WhatsApp" "Telegram".
In addition to the basic services in the new office of the BTI, you can get some related services, for example, register an individual entrepreneur, a legal entity, make changes to registration data, terminate business, etc.
Time of work of the front-office of KP "BTI": Monday-Tuesday - 9: 00-18: 00; Wednesday 9: 00-20: 00; Thursday 9: 00-18: 00; Friday 9: 00-16: 00; Saturday - 9: 00-15: 00, without a break.